Electronic document management helps Platt Electric improve customer service and reduce storage space.
Electronic document management helps Platt Electric improve customer service and reduce storage space.
1 PagesCase Study > Platt Electric © Copyright 2011 ColumbiaSoft Corporation Customer: Platt Electric Industry: Retail Critical Issue Slow, inefficient access to accounting records caused delays in customer service, and file cabinets were using up valuable office space. Solution Converted large volumes of paper records to digital, making them instantly searchable and retrievable. Software and Services Document Locator Electronic document management helps Platt Electric improve customer service and reduce storage space. Started in 1953 as a family-owned electrical supply company, Platt Electric has grown to over 900 employees and currently serves six western states. The company supplies high-quality products and services to a variety of commercial, industrial, utility, and other markets.
