Electricity North West has migrated its locally-hosted Street Works Management solution to Symology’s Managed Service in order to gain a range of benefits. We talked to Deborah Marshall, New Roads and Street Works Act (NSWRA) Co-ordinator at Electricity North West, to get the background on the benefits of this move. Introduction Electricity North West is responsible for the overall management of the North West’s electricity distribution network. This includes monitoring and controlling the distribution of electricity throughout the North West of England, and restoration and maintenance as and when required. Utility companies are under ever increasing pressure from regulators to deliver a high-level of service to its customers, whilst at the same time keeping electricity bills to

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