Case Study
Electrical Utility Company in Malaysia
Customer reference Customer Profile Malaysia’s leading electricity utility has been powering the nation for over 65 years. It generates, transmits and distributes electricity to 9.2 million residential, industrial and commercial customers. Its recent sustainability agenda is adding value for stakeholders through environmental and social initiatives. New Challenges • Rising operating costs • Future risk of market deregulation • Urgent need to drive cost efficiencies • No visibility into IT investment Software AG & Partner Solutions • Enterprise architecture management powered by Alfabet • Architecture and implementation provided by Professional Services (PS) Key Benefits • Captured data on 100 applications that support over 100 business capabilities across 15 divisions with over 2