As an employer, HORNE is committed to a compassionate working culture that fosters a sense of belonging, courage, and positivity among its employees. Consequently, although HORNE’s services often take the form of highly technical work, the company is equally dedicated to improving its people’s soft skills, from leadership and emotional intelligence to communication. That’s why HORNE wanted to create a meaningful, months-long learning project designed to improve the culture of feedback among its employees and managers. This extensive learning program was designed to train HORNE’s staff on stripping away the negative connotations of receiving feedback while accentuating the positive aspects of giving it. In an effort to establish the project’s long-term impact, HORNE wanted to de

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