A sporting goods distributor and retailer founded in 1990 ran several interlinked Java-based e-commerce sites tied to its catalogs and San Antonio store, but the architecture was complex, the shopping experience was clumsy, and the sites lacked modern e-shop capabilities. Synoptek provided a dedicated team to develop and maintain the core platform plus 5+ related sites, integrate orders with the backend ERP, create a framework to connect with marketplaces such as Amazon and eBay, and establish an SLA-based model for performance and change management. Ongoing monitoring, alert response, caching, database cleanup, and browser-compatibility testing improved speed and reliability, reducing downtime and maintenance costs while supporting smoother operations and faster turnaround.

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