Dynamics 365 helps City and County of Swansea Council Save 90% on License Costs and Improve Customer Experience Website: http://www.swansea.gov.uk Number of Employees: 11,000 Region: Swansea, Wales Industry: Local Regional Government Pr o file: The City and County of Swansea Council (Welsh: Cyngor Dinas a Sir Abertawe) is the governing body for one of the Principal Areas of Wales covering Swansea, Gower and the surrounding area. City and County of Swansea CouncilIn 2016 Swansea Council were exiting a ten year outsourcing contract with an external IT supplier. In line with the Government’s desire to digitally transform public services, Swansea Council’s IT department wished to take a fresh approach to IT projects, allowing technology to become a key business driver

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