Critical Issue Customers depend on Dupré to move goods nationwide around the clock. System downtime for any reason including hurricanes is not tolerated by its customers. Because Dupré uses IBM i-based Power Systems servers, which are among the most dependable servers on the market, and because the company built power supply and other redundancies into its data center, its systems are close to 99.99 percent reliable. Nevertheless, that doesn’t prevent planned downtime due to maintenance activities such as hardware and operating system upgrades. To protect its ability to serve customers 24/7 without exception, Dupré needs a way to virtually eliminate all downtime, planned and unplanned. Business Challenge Dupré Logistics’ business never sleeps. That’s the plan. However,

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