Case Study

Dudley and Walsall Mental Health Partnership NHS Trust

Dudley and Walsall Mental Health Partnership NHS Trust

The trust effectively used the HealthRoster interface to manage all bank staff, unsocial hours, overtime and absences. The introduction of e-rostering has helped drastically increase the levels of accuracy and accountability. The trust had been using Allocate's e-rostering system since 2016, and the decision was taken to roll out to all non-medical staff groups using the HealthRoster interface. Previously, information was being reported from disparate sources. Using Allocate software enabled the trust to streamline processes, allowed managers to record time and attendance in real time and helped to drive up levels of accuracy and accountability. The implementation was delivered in two broad phases. Phase one focused on the inpatient wards, which involved complex rosters. Phase tw

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