At a glance Country: United Arab Emirates Industry: Public Sector Founded: 2005 Website: dsoa.ae Challenge DSOA’s existing service desk required an upgrade to support its growing needs to enhance visibility, reporting, and dashboard capability. Therefore, a local partner was needed to manage this project. Solution DSOA evaluated potential deployment partners, looking primarily at local capability, ServiceNow experience, and project management methodology. It decided that Fujitsu was best positioned to deliver on time and on budget with Professional Services. Benefit ¦ Fujitsu’s ServiceNow experience, combined with a detailed methodology, enabled seamless, on-time deployment ¦ Fujitsu support ensures all issues are dealt with swiftly - minimizing disruption ¦ Discovery works

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