Case Study
Vicenza Municipal Authority
The customer The Municipal Authority of Vicenza serves a population of over 113,000 people and is the fourth largest administrative area in Italy’s Veneto region, covering approximately 80 square kilometers. The Authority has about one thousand employees – 26 in IT – who not only perform standard administrative tasks but also operate the Vicenza Local Services Center (CST), which serves 43 municipalities. Vicenza currently sits sixth in the