Case Study
Driving Member Satisfaction Through White Glove Customer Care
1 Overview | Customer Service Training Nothing Drives Customer Satisfaction Like A Well-Trained Support Team Your success is centered on delighting your customers. Your customer service teams are critical for ensuring that expectations for your products and services are consistently met. Whether recommending a cardigan to a customer or chatting online with a new B2B software product user, your reps need to deliver on your brand promise without fail. The next-generation Learning Management System (LMS) from the award-winning ICS Learning Group, Asentia drives organizational performance via a simply beautiful learning experience for learners, their managers and learning administrators – from the classroom to the desktop to the smartphone. Naturally Mobile When it comes to cu