CUSTOMER SUCCESS STORY 50% 92% 72% reduction in staff requirements reduction in printing costs mobile app adoption rate Curating a white-glove experience through event technology efficiencies. As their smaller events were tailored to offer white-glove service, the team was hesitant to replace personalized experiences with automated technology. For their 2018 Scaling Expectations with a Small Team MDVIP operates a network of physicians who practice preventative and personalized primary- care medicine. The events team supports MDVIP’s biennial national meeting and countless other smaller events. With an expanding portfolio, the team needed to scale without adding additional resources. Homegrown solutions included insufficient registration software supported by Excel spreadshe

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