Case Study

Driving Innovation: Expertise as a Service (EaaS) Enables Leading Restaurant Chain to Scale and Grow

Driving Innovation: Expertise as a Service (EaaS) Enables Leading Restaurant Chain to Scale and Grow

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A leading restaurant chain turned to TekStream after a successful AWS disaster recovery project revealed broader operational gaps and an overwhelming backlog of cloud initiatives. TekStream’s Expertise as a Service provided on-demand AWS engineering to assess needs, resolve tickets and build a long-term roadmap. The team improved printing system availability to 99.95 percent, enabled multi-device warehouse access, and supported large-scale migrations while unlocking AWS funding. With TekStream augmenting cloud operations, the company accelerated innovation, strengthened reliability and reduced costs.

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