Case Study

Leading Quick-Serve Restaurant Brand Transforms Digital Training and Boosts Employee Experience

Leading Quick-Serve Restaurant Brand Transforms Digital Training and Boosts Employee Experience

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A major quick-service restaurant brand sought to overhaul its outdated training system, which suffered from poor usability and low adoption. TekStream built a custom learning experience with a full platform API, modern UI, native mobile app and seamless integration into existing authentication systems. The new app delivered fast search, intuitive navigation, customizable checklists and bilingual content across 700+ procedures. After piloting in 200 stores, 98 percent recommended a full rollout, validating the improved employee experience and scalable design.

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