Case Study - Douglas & Gordon Doulas & Gordon is a family owned independent estate agency based in London. With 17 offices across central, west and south west London Douglas & Gordon provide those buying, renting, selling or letting in the city with an exceptional personal service. Challenges: With so many property keys to manage across their branches, Douglas & Gordon required a safer way of managing these keys than their existing cupboards and hooks. After researching the market place, they decided that Keytracker was the ideal partner. Solution: After considering the individual requirements for the independent estate agents the solution identified was a mechanical system installed into each of the 17 branches. These systems are used by everyone in the offices from managers to nego

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