Case Study
Hunter Douglas and Alchemer
Hunter Douglas, a leader in window coverings, relies on Alchemer for customer and employee feedback, managed by Todd Webster, their CX Creative Manager. Utilizing Alchemer's integration with Salesforce, they streamline processes such as installer recruitment, making business operations more efficient. Alchemer enables informed decision-making by providing valuable data from ongoing surveys, enhancing customer experiences and business strategies. Todd appreciates Alchemer's intentional product development and dedicated customer success team, which supports Hunter Douglas in its digital transformation and decision-making processes.