CHALLENGE INDUSTRY CUSTOMER SERVICES/PRODUCTS BENEFITS www.SourceHOV.com © Copyright 2015, SourceHOV L.L.C. All Rights Reserved SOLUTION CUSTOMER STORY Public Works and Government Services Canada (PWGSC) was faced with declining business opportunities and staff reductions at its location in Matane, Quebec. In order to save jobs and build a new, stronger organization, PWGSC sought to transform its business model by offering shared services in

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