CHALLENGE INDUSTRY CUSTOMER SERVICES/PRODUCTS BENEFITS www.SourceHOV.com © Copyright 2015, SourceHOV L.L.C. All Rights Reserved SOLUTION CUSTOMER STORY A large national healthcare company’s new member handbooks were bulky, hard to read and changes were difficult to manage internally. Labor-intensive production was costly and they lacked the ability to personalize information to meet the National Healthcare Reform requirements. To add to thei

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