Use Cases for Healthcare Providers: Inbound Document Management Automate inbound documents and coordinate with patient information and provider systems to ensure the right services are provided at the right time in the right location. CUSTOMER PROFILE • Large multi-institutional health care delivery system serving in 21 states with 86 hospitals, 128 continuing care facilities and home health and hospice programs that provide nearly 2.8 million visits annually • Annual operating revenues over $13 billion and assets over $19 billion • 89,000 employees, including 3,300 physicians CHALLENGE Difficulty managing incoming documents and associating them with other patient information • Lack of controls with a legacy document management approach • Reliance on manual database updating,

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