A TRANSPARENCY CASE STUDY Specialists in IT Business IntelligenceTransparency Insights and information from SMT Data 2 .. WHO USES WHAT, WHEN AND HOW MUCH? ”With everything outsourced we need to know that what we receive is the best the market has to offer.” DNB is one of the leading financial institutions of the Nordic region. It is Norway’s largest bank by a wide margin and it is a substantial player in the insurance and real estate sector as well. A couple of years ago a group of top people from its IT department began to look for new ways to create transparency between IT operations and costs. Enter SMT Data... Olav Kvale and Bjørn Paulsrud are the tandem at the helm of DNB IT Services and they are always on the look-out for more efficient ways to face the challenge

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