Discount Tire, America’s largest independent tire and wheel retailer, had to overcome a huge logistical challenge
Discount Tire, America’s largest independent tire and wheel retailer, had to overcome a huge logistical challenge
1 PagesCASE STUDY: DISCOUNT TIRE 1 www.fleetup.com 1-833-663-5338 Discount Tire, America’s largest independent tire and wheel retailer, had to overcome a huge logistical challenge: When Discount Tire launched a program to streamline deliveries to stores in 25 regions, they received zero support from the company that had sold them their fleet management system. If their fleet managers had a question, cus- tomer service representatives had no answer. If technology malfunctioned, those same representatives were nowhere to be found. Meanwhile, the system still hadn’t been approved by the FMCSA. Although Discount Tire was worried that changing management systems would be an overly-complicated headache, they had no choice. Their system made deliveries more, not less, complicated. And it
