Scottish Water Recognising the challenges facing a new team working on large-scale change Publicly-owned Scottish Water recently began a 6 year programme, which will see investment of £3.5 billion in improvements to Scotland’s essential water and waste water infrastructure. The senior leadership team charged with the planning and implementation of this ambitious programme was the newly- formed Capital Investment Team. Team leader, Geoff Aitkenhead, Executive Director of Capital Investment, explains: “This was a brand new team using a brand new business operating model with a very ambitious and challenging agenda ahead of us.” Geoff recognised that this new and high profile team needed help to get established quickly and to attain a high level of effectiveness and influence, e

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