Dillard’s satisfies retail customers at 330 U.S. locations by processing complex transactions quickly and cost-efficiently
Dillard’s satisfies retail customers at 330 U.S. locations by processing complex transactions quickly and cost-efficiently
1 Pages— BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC – Bring IT to Life — Case Study BUSINESS CHALLENGE Like other retailers, Dillard’s faces the challenge of processing transactions that require complex information about pricing, promotional offers, and loyalty discounts. If its mainframe-based IBM ® DB2 ® database can’t deliver fast, real-time performance for online and in-store sales—especially during holidays and other busy sales periods—quality of service and customer satisfaction can suffer. BMC SOLUTION Dillard’s uses BMC Database Performance for DB2 and BMC System Performance for DB2 to monitor DB2 systems, detect performance problems, and alert the IT staff to take corrective action before outa
