USE CASE Digital Services in Car Rental AT A GLANCE • 2D/3D map material • navigation to rented vehicle & further mobile services • task overview for employees • real-time localization of rental vehicles • task assignment and managementPROBLEM DEFINITION The vehicle fleet of large car rental companies often comprises hundreds of vehicles. In the complex and often confusing parking areas, many customers find it difficult to quickly and easily find the location of their rental car. This costs time and prevents smooth operations, which can lead to a negative customer experi- ence. SOLUTION A tracking solution and mobile app accelerate processes and procedures with tailored tools to ensure customers a faster and more effi - cient rental process and enable car rental facil- ities

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