BILLTRUST | HEAVY MACHINERY WHITE PAPER Digital products need digital processes The need to digitize The heavy machinery sector is exhibiting some spectacular digital innovation. It’s inventing a new generation of smart, connected and autonomous machines for construction, mining and many other industrial uses. But the industry isn’t showing the same enthusiasm for modernizing its internal business processes. Equipment service providers have been neglecting to digitize back office functions, like the order-to-cash cycle, which are so critical to the financial health and long-term competitiveness of their business. Continuing trends will only exacerbate this. As revenue models shift from purchase to rental, and data services are added to products, companies will need access to mor

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