DFC Global Leverages Business Intelligence from ServiceChannel to Improve Processes and Reduce Repair & Maintenance Expenses
DFC Global Leverages Business Intelligence from ServiceChannel to Improve Processes and Reduce Repair & Maintenance Expenses
3 PagesCustomer DFC Global Corp. is a leading international non-bank provider of alternative financial services, serving primarily unbanked and under-banked consumers through its approximately 1,500 current retail storefront locations and its multiple Internet platforms in 10 countries across Europe and North America. Challenges The company operates its global portfolio without any full-time dedicated facilities management staff. Using North America as the “pilot,” they were looking for a solution that addressed their three primary areas of concern and could be rolled out internationally: DECENTRALIZATION U.S. retail operations are empowered to manage their stores. Corporate real estate provides maintenance advice and governance support to Operations. DFC Global Leverages Business Intell
