Case Study

DEVICE DETECTION IS KEY TO SURVEY COMPLETION

DEVICE DETECTION IS KEY TO SURVEY COMPLETION

Pages 2 Pages

DEVICE DETECTION IS KEY TO SURVEY COMPLETION FAST FACTS company name : FocusVision sector : Research web address : www.focusvision.com/products/Decipher/ COMPANY INFORMATION Decipher is an online survey for market research. It is a fully scalable end to end solution with an in house team that is dedicated to optimising and testing survey layouts for web and mobile devices, as well as logical progression of questions for best respondent experience. This level of granularity has resulted in a 69.15% completion rate which is 2.45 times higher than its competitors. Decipher surveys do not involve a moderator asking questions so they need to be engaging, legible and clear on every device to reduce survey abandonment rates and maximise return on investment for customers. THE CHALLENGE

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