Background and Objectives We were approached by a well-known retail client we had worked with several times previously, running workshops and assessment centres as well as on recruitment and selection projects. The client operates in Greece and in the Balkans, involving a large workforce in geographically dispersed locations. They were creating a development plan for the middle management team, involving an assessment centre using business simulations. The HR team was keen to use a personality profiling tool to help them identify the dominant personality traits of the participants, examining any potential gaps between their natural preferences and their demonstrated behaviours in order to help them formulate the most effective training plan for the team ongoing. Although orche

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