Copyright © 2014 Arise Virtual Solutions Inc. All Rights Reserved. 1 Fluctuating Call Arrival Patterns Handled With Ease Department Store Chain Overestimates Q4 Demand Challenges • For nearly seven years, Arise has provided reliable contact center services to one of America’s largest department store chains. • Unpredictable retail demand throughout the year caused significant variances in the original forecast Solutions • Arise began by lev

Join for free to read