Why This Case Study Is Relevant It demonstrates the benefits of time synchronization in a Public Safety Answering Point. Background The Catawba County (Newton, North Carolina) E911 Communications Center had a problem: The inability to synchronize its systems to determine what time an incident occurred. They had agencies such as Emergency Services and EMS that were not all located in the same building. In the E911 Center, they utilized three different computers at each position – and none of them had the same time. This caused the dispatch time on the CAD to differ from the radio log. 12 March, 2019 - In Catawba County, Timing is Everything (A) Specifications subject to change or improvement without notice © 2019 Orolia CASE STUDY Solution The Center implemented an Orolia NetCloc

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