Why This Case Study Is Relevant It demonstrates how a time synchronization device time makes a Public Safety Answering Point more efficient, reliable and accurate. Background Terrebonne Parish (Louisiana) operated two PSAPs to answer emergency 911 calls. One was located at the police dispatch, which also handled city fire department dispatching, and the other was located at the Sheriff’s office dispatch, which also handled dispatching for 11 volunteer fire departments. The Parish relied on wall clocks to provide less-than- accurate time. As a result, CAD reports were depicting fire apparatus arriving prior to the call being received. Police and deputies’ times were equally as skewed. Upon evaluation, the Parish needed to synchronize 10 radio dispatch consoles, 17 LAN/WAN comput

Join for free to read