Case Study on Demographic and Charge Entries The Customer Our customer is growing medical billing organization situated in Houston, TX. The Challenge This customer wanted Flatworld Solutions to handle their charge and demographic entries. They were keen on outsourcing these services because of the following reasons - The cash ?ow problem that they often experienced due to the delay in submitting the claims Employee turnover The customer asked us to use a new software called 'Kareo' to carry out their work. The medical billing team at Flatworld Solutions was cross-trained over the phone on how to use this practice management software. This customer was a multi-specialty medical billing company. The Project We were asked to handle the charge and demographic entries of this customer by using

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