Case Study

Deloitte achieves new levels of productivity and client services through global standardization

Deloitte achieves new levels of productivity and client services through global standardization

Pages 3 Pages

Deloitte, a global leader in professional services, achieved significant productivity gains and client service improvements through the global standardization of workflows using the ServiceNow platform. This transformation led to a 20% reduction in days sales outstanding and a four-to-five-fold ROI in workflow efficiencies. ServiceNow enabled Deloitte to streamline operations across 150+ countries, enhancing mobile enablement and self-service for its 300,000+ professionals worldwide.

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