Case Study

A prescription to improve exit surveys and the human experience

A prescription to improve exit surveys and the human experience

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Boehringer Ingelheim, a global pharmaceutical company, collaborated with Deloitte to enhance their employee exit survey process. Recognizing inefficiencies and poor response rates in traditional surveys, they implemented an integrated SAP-based platform leveraging Qualtrics Core and Employee XM. This solution transformed the exit process by enabling real-time analytics, automated workflows, and proactive management of workforce experience. Historical survey data and Glassdoor reviews informed the insights. Benefits included improved response rates, meaningful data collection, unified HR processes, compliance integration, and reduced reliance on external providers, driving significant improvements in business operations and employee experience.

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