Case Study
Deals, discounts & prizes
Challenge • Increase engagement of energy customers • Build brand loyalty and reduce customer turnover • Increase electronic billing enrollment • Add value to their services MEMBERSHIP CASE STUDY Deals, discounts & prizes A progressive group of companies providing electricity and natural gas solutions to homes and businesses came to Augeo to help build loyalty and engage their customers with perks. Solution Augeo launched a loyalty program that rewards customers for managing their account, engaging in social media and playing games. There are currently over 275,000 customers, who enjoy participation point earning opportunities that include educational messaging, games, testimonial submissions, polls, referrals and passive reward earning opportunities that include bill payment, re