DATAVOICE HELPS WILSON ENERGY MODERNIZE CASE STUDY ABOUT: Wilson Energy provides electrical and gas service for the 42,000 residents of Wilson, North Carolina. CHALLENGES: Prior to forming a partnership with dataVoice International, Wilson Energy depended upon paper-based processes. These methods grew more inefficient as time passed. In 2007, the organization elected to modernize and began the search for workable outage management technology. “We were looking for a system that would help us improve efficiency and manage outages more effectively,” Casey Boyette, lead technical services representative for Wilson Energy, explained. SOLUTION: Wilson Energy quickly connected with dataVoice and explored its weather-tested outage management solution. The utility company was impresse

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