Case Study

Dakota Supply Group

Dakota Supply Group

Pages 2 Pages

Plumbing and HVAC distributor saves $44K in one year and drives customer digital invoicing and payments adoption. Dakota Supply Group 18% ELECTRONIC PAYMENTS Achieved THE CHALLENGE Dakota Supply Group (DSG) is a distributor dedicated to providing all the right connections to their customers in the electrical, plumbing, HVAC, refrigeration, communications, utility, automation, waterworks, on-site sewer, water and well, filtration and metering technology industries. Their team provides customers with solutions that let them maximize their employees’ productivity and increase companies’ profitability. Up until 2018, the DSG accounts receivable (AR) team was relying on old, outdated processes for customer invoicing and payments. Every month, they were faced with customer calls req

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