Cyngor Gwynedd Council shaves 100s of hours off payment processing Challenge Cyngor Gwynedd Council processes around 800k annual debit and credit transactions, and with a combined value in excess of £0.5b, payment efficiency and reliability is critical to the authority’s operations. They rely on Bacs for processing payroll, housing benefits and paying their suppliers, alongside collecting leisure centre memberships and mooring fees. S olution The council has been a long-term user of paygate, relying on the software’s high reliability to keep their payment schedules on track. Recent changes in Bacs regulations required an update to all versions of the paygate solution. With a choice of migrating to the cloud or remaining on-premise, they chose to update their existing self-hosted so

Join for free to read