Customer survey: Response rate doubled with Ninox

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ms personal & service GmbH, a staffing firm since 1989 with locations in Berlin, Hamburg, Frankfurt, and Munich, used Ninox to automate customer satisfaction surveys for its "ms pflegepersonal" division. The no-code platform digitized feedback processes, replacing high-effort paper questionnaires with efficient digital forms, doubling response rates. This streamlined nationwide specialist placements to over 300 partners in nursing and health services, ensuring quality assurance with minimal manual work.

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Customer survey: Response rate doubled with Ninox

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