“We needed the functionality to merge all our data and have one central profile for every guest. Cendyn were the only ones who could provide that for us along with tools to enhance our electronic guest communications and have effective face-to-face conversations with them on the ground.” Chetan Patel, VP of Digital and CRM, ONYX Hospitality Group Customer Success Story: ONYX Hospitality Group ONYX Hospitality Group Starting out over 50 years ago, ONYX Hospitality Group now has over 50 properties in 7 countries, with another over 20 hotels in the immediate development pipeline. As a medium-sized regional chain based out of Thailand, ONYX Hospitality Group provides a collection of hotel brands including Amari, OZO and Shama, offering a portfolio of hotels, resorts and serviced ap

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