Hospitality Customer story Golden Lion Group2 Customer story - Golden Lion Group Golden Lion Group Established in the early 1980’s, family-run pub company Golden Lion Group began life as The Longman of Wilmington. It has since grown to be a group of 7 pubs based across Brighton and Hove. The group prides itself on delivering high standards of service across the business, and something that influences this heavily is having the right number of staff with the right skillset working at the right times. When Golden Lion Group first started out they were using spreadsheets to schedule staff time. But this proved ineffective at ensuring the perfect level of staff were on hand to meet demand; especially as the business began to grow. Rotas were being copied from previous weeks and forecas

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