Case Study

Customer Spotlight: Efficient Incident Communications with IT Alerting

Customer Spotlight: Efficient Incident Communications with IT Alerting

Pages 2 Pages

Everbridge IT Alerting provided a centralized communications tool for the leading private research university, enabling efficient coordination during IT system outages across facilities, data centers, and networks. During P1 and other priority incidents, it engaged key on-call IT staff rapidly, replacing the previous lack of structured alerting. This streamlined incident response and action, ensuring reliable support for multiple IT systems and solutions throughout university operations.

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