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Customer Service Solution Achieves KPIs in Just 4 Months

Customer Service Solution Achieves KPIs in Just 4 Months

Aptara
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Customer Service Solution Achieves KPIs in Just 4 Months SUCCESS STORY This Fortune 500 company has been a global leader in high-tech electronics manufacturing for more than 70 years; more recently, it has become known for the production of TVs, tablets, and smartphones. It has been recognized by the Consumer Electronics Association as a “Top Consumer Electronics Brand. ” Challenge As the company’s market share grew and inbound support calls incr

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