CUSTOMER STORIES | Software & Technology www.zendesk.com | support@zendesk.com | 1.888.670.4887 Cubic Telecom | 1 Tele Com pioneer dialS up Suppor T agenT produCTiviT y wiTh zendeSk CuST omer Suppor T SofT ware Cubic Telecom seeks to simplify global mobile communications by providing a smart, flexible platform built on an innovative borderless network. The company is the creator of maXroam, a comprehensive global mobile communications service that lets travelers use mobile phones and the internet without running up exorbitant mobile bills. Customers use the Cubic Telecom platform to develop new business applications that increase customer acquisition, reduce turnover rates and optimize revenue. “If we didn’t have Zendesk, we’d be overwhelmed by emails and unable to keep

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