Case Study

CTG Leads EVS to Improved Operational Efficiency Through Atlassian ITSM Tool Implementation

CTG Leads EVS to Improved Operational Efficiency Through Atlassian ITSM Tool Implementation

Pages 2 Pages

www.ctg.com Our Client EVS is a globally recognized leader in live video technology for broadcast and new media productions. Their passion and purpose is to help clients create immersive, engaging stories. Through a wide range of products and solutions, EVS delivers the most gripping live sports images, trending entertainment shows, and breaking news content to millions of viewers every day —in real time. Challenges and Objectives To safeguard their leading role in the market, EVS sought to increase the service efficiency of their Information and Communications Technology (ICT) and Facilities departments. Both needed to optimize the management of daily operations by enhancing their control of the delivery chain. Given these complementary goals, the initiatives were addressed t

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