The results - a revolutionized contact center The challenge - call handling struggled to match the businesses’ rapid growth funds under management $150m clients, growing by 25% annually 5,000 high value inbound calls handled successfully per year 10,000 Crescent Wealth quickly identified NewVoiceMedia’s ContactWorld for Service as the ideal solution: “NewVoiceMedia’s technology does everything we want and more. The integration with Salesforce is seamless and that was very useful for us.” Mas Harris, Head of Product and Operations, Crescent Wealth Customer Success: Crescent Wealth Supporting growth at 25% NewVoiceMedia and Crescent Wealth Product: ContactWorld for Service Crescent Wealth is an ethical-Islamic super and investments firm offering socially responsible supera

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