1 Creating the conditions for transformational leadership growth at a leading global financial institution Summary In common with many large complex global businesses our client recognises that the world is changing fast and this requires new leadership capabilities. Despite a thriving leadership development industry, leaders with the right sort of capabilities are in short supply. Our work with this leading global bank sought to create the conditions for ‘vertical’ development, not simply aggregate a collection of development activities in the hope that people would be ‘developed’. As the world grows more complex, organisations need an ever greater proportion of their workforce to be able to handle uncertainty, ambiguity, etc. Adapting to such factors is not simply a skill

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