Case Study
Crédit Agricole CMDS involves managers in training team members
17 BENEFITS High levels of participation: 86% connection rate, with an average of 3hrs 20mins per active user Involvement of managers Increased motivation among team members SOLUTION CrossKnowledge Training on Demand GOAL Involve managers in developing their team members’ skills and contributing to tailored courses As part of its new corporate project (2010-2012) “Together, Focused on the Customer”, French bank Crédit A