Case Study
CPS Energy Collaborates to Create a Shared Vision
CPS Energy Collaborates to Create a Shared Vision Interaction Associates helped design and facilitate a collaborative process to help CPS Energy craft a vision every employee would own. Situation CPS Energy (then City Public Service), under the leadership of CEO Milton Lee, wanted to move its culture from one of top-down autocracy to a more collaborative, team-based environment. How Interaction Associates Helped CPS chartered a diverse, cross-functional team, called Jupiter Team, which embarked on a Board of Trustees-driven Visioning and Audacious Goal Development Process. This was intended to create shared understanding, alignment, and ownership of its Big, Audacious Goal (BAG), and its implementation throughout CPS — not just within the executive management team. CPS had a vision and a s