This Heavy Reading report, created for Cisco Systems and Cox Communications, presents a case study on Cox Communications' network automation strategy. Cox aimed to enhance service efficiency by automating its network processes across all engineering and operations groups, collaborating with Cisco to achieve this. The report details Cox's strategic approach, which includes demystifying automation tools, building foundational capabilities, and driving business value by linking network insights to automation. It highlights successful use cases, such as Remote PHY device network automation and Metro Ethernet network automation, which have significantly improved operational efficiency and reduced costs.

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